Privacy policy

[TODO: LEGAL_ENTITY] ("we", "us") operates provenesis.com and the Provenesis product. This policy explains what personal information we collect through this website and how we use it.

We collect only what we need to respond to you:

• Technical brief requests: your first name, work email, company, and job title.
• Demo bookings: the details you enter in the scheduler, which is operated by Calendly, including any optional answers about your company, role, and program that you give on the demo page.
• Campaign information: if you arrive from a link with campaign parameters (utm_source and similar), we keep them in your browser's session storage for the visit and send them with a brief request or demo booking. They are cleared when you close the tab.
• Email: the content of messages you send us and your contact details.
• Usage data: aggregate page views measured with Cloudflare Web Analytics, which does not use cookies.
• Technical data: IP address and request details processed by Cloudflare to deliver the site and protect it from abuse.

We use your information to send the materials you request, respond to your questions, follow up about Provenesis, schedule meetings, understand how the site is used, and keep the site secure. We do not sell your personal information.

We share information with providers who process it on our behalf:

• Cloudflare: hosting, security, and web analytics.
• MailerLite: email delivery for the technical brief and follow-up emails.
• HubSpot: contact management.
• Calendly: demo scheduling.

This site does not set its own cookies. The Calendly scheduler on the demo page may set cookies when it loads.

We keep personal information for as long as needed for the purposes above. [TODO: retention period]

Every email we send includes an unsubscribe link. To access, correct, or delete your information, email hello@provenesis.com. [TODO: jurisdiction-specific rights, for example state privacy laws and GDPR]

We may update this policy. The date at the top shows when it last changed.

Questions about this policy: hello@provenesis.com. [TODO: postal address]